Privacy Policy

Privacy Policy

FutureLink (Company registered in UAE, Dubai, acting under brandname GreenParking) and/or its affiliates (collectively “FutureLink”, “we” or “us”) collects information about you when you use our mobile applications, websites and other products and services (collectively, the “Services”) and through other interactions and communications you have with us. This privacy policy sets out the basis on which any information, including any personal data, we collect from you, or you provide to us will be processed by Future Link. Each time you access or use the Services or provide us with information, you are accepting and consenting to the practices described in this privacy policy.

Scope and Application

This privacy policy (this “privacy policy”) applies to persons anywhere in the world who access or use our Services (“Users”).

This Policy does not apply to any third party site or service linked to or from our website or services, to our social media channels, or to any site or service recommended or referred to by our websites or services or by our staff. It also does not apply to the third parties who host our social media channels (e.g. Facebook, Instagram or LinkedIn).

Collection of Information

Information You Provide to Us

We collect information you provide directly to us through your access or use of the Services, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: your name, email address, phone number, postal address, payment method, financial and credit card information, and other information you choose to provide.

Please note that we do not knowingly collect, keep or maintain personal information from children under the age of 18 through the Services, as we require that all users represent to us that they are at least 18 years old.

Information We Collect Through Your Use of Our Services

When you use our Services, we collect personal information (i.e. information that could be used to contact you directly such as but is not limited to full name, postal address, phone number, credit/debit card information, email address, vehicle registration number, model) (“Personal Information”) and demographic information (i.e. information that you submit, or that we collect, that is not personal information; this may include, but is not limited to, post code, hometown, gender, username, device information, including the type of mobile device you use, a unique device identifier (for example, your device’s IMEI number, the MAC address of the device’s wireless network interface, or the mobile phone number used by the device), mobile network information, your mobile operating system, the type of mobile browser you use, time zone setting, device location, IP address, SMS data, transaction information, age/birth date, browsing history information, searching history information, and registration history information) (“Demographic Information” and, together with Personal Information, “Personal Data”).

We also use GPS technology to determine your current location. Some of our location-enabled Services require your personal data for the feature to work. To opt-out of sharing your location with us, please refer to your device settings.

We may use third-party Service Providers to monitor and analyze the use of our Service, such as Google Analytics or similar. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

Our websites uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website and the Services we provide. By accessing and browsing our website, you are agreeing to our use of cookies.

We, or service providers on our behalf, may use technologies such as pixel tags or beacons and other tracking technologies to automatically collect personal data, when you use our websites and services.

Information We Collect From Other Sources

We may also receive information from other sources and combine that with Personal Data we receive from you or collect through our Services. For example:

If you choose to link, create, or log in to your account with a payment provider or social media service (e.g., Facebook), or if you engage with a separate app or website that uses our API (or whose API we use), we may receive information about you or your connections from that site or app.

If your employer uses one of our enterprise solutions, we may receive information about you from your employer.

Because FutureLink is constantly developing new features for our Services, we may introduce new ways to collect and use Personal Data. In this case we will inform our users of these functions by updating our Privacy Policy from time to time

Use of Personal Data

We may use Personal Data which you provide to us or we collect from you to:

Provide, maintain, and improve our Services, including, for example, to facilitate payments, send receipts, provide products and services you request (and send related information), develop new features, provide customer support to Users, develop safety features, authenticate users, and send product updates and administrative messages;

Perform internal administration and operations, including, for example, to prevent fraud and abuse of our Services; to troubleshoot software bugs and operational problems; to conduct data analysis, testing, and research; and to monitor and analyze usage and activity trends;

Send you communications we think will be of interest to you, including information about products, services, promotions, news, and events of Future Link and other companies, where permissible and according to local applicable laws; and to process contest, sweepstake, or other promotion entries and fulfill any related awards;

Notify you about changes to our Services;

Allow you to participate in interactive features of our Services;

Keep our Services safe and secure; and

Personalize and improve the Services, including to provide or recommend features, content, social connections, referrals, and advertisements.

 Storage and Transfer of Personal Data

You agree that we have the right to transfer the Personal Data described in this privacy policy to and from, and process and store it in, the EU, UK, United Arab Emirates and other countries, some of which may have less protective data protection laws than the region in which you reside. Where this is the case, we will take appropriate measures to protect your Personal Data in accordance with this privacy policy. By submitting your Personal Data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this privacy policy.

To preserve the integrity of our databases, to carry out on-going Services on your behalf, for research, analytics and statistics purposes and to ensure compliance with applicable laws and regulations, we retain Personal Information and Demographic Information submitted by Users for a reasonable length of time. Future Link is not responsible for the accuracy of the information you provide and will modify or update your Personal Information in our databases upon your request.  If required by law or at your request, we will erase or archive from active use your Personal Information. By accessing or using the Services, you do hereby represent and warrant that you understand that all information submitted by you through the Services or otherwise to Future Link may be used by Future Link in accordance with applicable laws, this privacy policy and our customer terms of use.

Sharing of Personal Data

We may share Personal Data which we collect about you as described in this privacy policy or as described at the time of collection or sharing, including as follows:

Through Our Services

We may share your Personal Data:

With third parties to provide you a service you requested through a partnership or promotional offering made by a third party or us;

With third parties with whom you choose to let us share your Personal Data, for example other apps or websites that integrate with our API or Services, or those with an API or Service with which we integrate;

With your employer (or similar entity) and any necessary third parties engaged by us or your employer, if you participate in any of our enterprise solutions.

Other Important Sharing

We may share your Personal Data:

With Future Link subsidiaries and affiliated entities;

With vendors, consultants, marketing and advertising partners, and other service providers who need access to such Personal Data to carry out work on our behalf or to perform any contract we enter into with them;

In response to a request for information by a competent authority if we believe disclosure is in accordance with, or is otherwise required by, any applicable law, regulation, or legal process;

With law enforcement officials, government authorities, or other third parties to enforce or apply our Terms of Service, to investigate potential breaches or if we believe your actions are inconsistent with our Terms of Service, or to protect the rights, property, or safety of Future Link or others;

With third parties in connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company;

If we otherwise notify you and you consent to the sharing.

Your Choices

Marketing and Opting Out

Future Link provides Users the opportunity to opt-out of receiving communications from us and our partners at the point where we request information about the visitor. You have the option to ask us not to process your Personal Data for marketing purposes and to remove it from our database, to not receive future communications or to no longer receive our Services by contacting us at admin@ev-network.ae

Access to Information

If the processing of your personal information is subject to the General Data Protection Regulation 2016/679 (“GDPR”), you have a right to obtain a copy, modify or permanently delete (in limited circumstances, such as where it is no longer necessary in relation to the purposes for which it was collected or processed) Personal Data, which was collected by us.

In this case you should provide us your request to info@futurelink.ae or “Futurelink, PO Box 33392, Dubai, UAE”. Please note that we may request proof of identity, and we reserve the right to charge a fee where permitted by law, especially if your request is manifestly unfounded or excessive. We will endeavour to respond to your request within all applicable timeframes.

Changes to this Privacy Policy

We may change this privacy policy from time to time. If we make significant changes in the way we treat your Personal Data, or to the privacy policy, we will provide you notice through the Services or by some other means, such as email. Your continued use of the Services after such notice constitutes your consent to the changes. We encourage you to periodically review this privacy policy for the latest information on our privacy practice.

Security Precautions

Your user account is password-protected so that only you and authorized Future Link employees have access to your account information. Future Link staff will never proactively reach out to you and ask for any personal account information, including your password.

Future Link makes every effort to ensure that your Personal Data is secure on its system. Future Link has staff dedicated to maintaining our privacy policy as set forth herein and other privacy initiatives, periodically reviewing Web security and making sure that every Future Link employee is aware of our security practices. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, Future Link cannot guarantee the security of any Personal Data you transmit to us, and you do so at your own risk. If You have any further questions on this issue, refer to our customer terms of use. To the extent permitted by applicable law, Future Link expressly disclaims any liability that may arise should any other individuals obtain the Personal Data you submit to Future Link.

Contact Us

If you have any questions, comments and requests related to this Privacy Statement, or if you have any complaints related to how Future Link processes your personal data, please contact us:

  • By email: info@futurelink.ae
  • By visiting this page on our website: http://www.futurelink.ae/contact-us/
  • By mail: PO box 33392, Dubai, UAE

Design:
ultracolor Berlin



enable/disable
google analytics



enable/disable
google webfonts



enable/disable
google maps