Mobile & Contactless payments
including ApplePay and SamsungPay or any contactless credit card
EMAAR Square
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GreenParking state of the art technologies makes car park access easy.
Emaar Square customers have the luxury of choosing their preferred ways of car park access, via:
ANPR
Mobile Phone
GreenParking Card
RFID Tag
The newest technologies allow the recycling of banknotes for quicker change, therefore improving the efficiency of the Pay Station as well as the speed of giving change. With the new Lost ParkChip feature in the machine, visitors can get a ParkChip replacement using the self-service. Delays at the exit due to processing Lost ParkChips are no longer an issue. Moreover, Emaar Square now has a Fast Lane to speed up the exiting process for visitors who have paid before reaching the exit. This means there is less manual intervention, less car park congestion, less exiting queues and happier visitors.
To support the car park security and its patrons as well as enhance the customer experience, Cutting-Edge CCTV and Video Surveillance System was introduced to the car park.
The system allows the use of video cameras to monitor the parking facility, transmitting the signal to a set of monitors in the brand-new bespoke Operations Control Centre.
The video remains recorded on a Network Video Recorder for a specified period to allow retrospective investigation. Real-time monitoring of activities helps to identify and act on congested traffic before the issue escalates.
By using the ultra-modern video and audio system the operator can see the customer they are speaking with over the intercom, which improves the operator’s capability to understand the issue and guide the customer to resolving their issue, thus improve the overall customer experience. It also helps to identify fraudulent and dangerous parking activity like tailgating, trace the cause of an accident and follow up with the responsible party.
The Operations Control Centre brings all the features from the Parking Management Systems, Video Surveillance, and ANPR together where issue identification, response, and resolution can be facilitated from.
Being a Smart eMobility Solutions Provider, GreenParking equipped Emaar Square with both cutting-edge EV Charging station and the state-of-the-art back-end software.
Achievement
GreenParking takes pride in its role as being the first and last point of contact for each and every parking visitor to Emaar Square, ensuring efficient operations, parking availability, and high-quality customer service.
With the newest technology in ANPR and CCTV installed at Emaar Square, we provided a parking facility that is safer, more secure and more customer-friendly. GreenParking state-Of-The-Art Operations Control Centre is an operational excellence that helps monitoring the car park 24/7 and identify the issues occurring and resolving in a minimal time. High-Tech Intercom with Audio & Video Capability means GreenParking hears the visitors, sees the visitors, therefore better serves the visitors!
Replicability
GreenParking’s innovative technology used for the Emaar Square is at the moment a standard set of equipment for the company. GreenParking is already installing same updates at the existing car parks. It is able to install this advanced upgrade to any car park in a minimal timeframe. Emaar Square car park is a great example of GreenParking capabilities due to the fact that the full upgrade from the start of operation with new system to the launch took us just 4 weeks, including planning, project management, required civil works, training and implementation. This proves the GreenParking competence and the fact that this can be applied any car park.