Mobile & Contactless payments
including ApplePay and SamsungPay or any contactless credit card
Case Studies EMAAR Square
Our Case Studies – Overview
EMAAR Square
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Innovation
GreenParking is proud to have been the provider of the technologies, systems, and expertise that fulfilled the objectives set out by Emaar. Its aim has been to provide the Emaar Square car park with the infrastructure and services, convenience to the visitor through new system features, payment options, and reservation possibilities. It has also been to provide the newest technologies and best-in-class systems to showcase this facility as a future-thinking, technologically advanced, visitor-friendly destination.
Emaar Square encompasses all currently known identification technologies that contain of state-of-the-art ANPR technology, long range reader, identification through a QR code and many more.
GreenParking Parking Management System has various ultra-modern features that make the parking experience smooth. Integrated with QR Code Reader and newest intercom technology with audio and video capability, GreenParking is able to provide real time customer service and assistance from the Control Room.
GreenParking Automatic Number Plate Recognition (ANPR) is a highly accurate system capable of reading vehicle number plates without human intervention, recognizing it and opening the entry or exit barrier. Linking of number plate to the ParkChip assists with resolving customer disputes around lost ParkChips, parking time, etc. ANPR makes it possible to analyse the duration of visitor’s stay, repeat customer, and other customer trends as well as report on abandoned vehicles which are occupying parking spaces, thus impacting revenue and visitor’s access to spaces.
GreenParking has also introduced a Pre-Booking feature, making it possible to reserve parking spaces, which is ideal for the time-conscious business visitors. Automatic entry/exit through ANPR for pre-booked visitors means no ParkChip, Access Card, or Tag is required.
GreenParking Entry and Exit Stations as well as Automatic Pay Stations have QR code readers. These readers allow QR codes to be read from paper or a mobile device, triggering an action from the Car Park Management System such as recognising a visitor as a pre-booked customer and opening the entry or exit barrier.
GreenParking state of the art technologies makes car park access easy.
Emaar Square customers have the luxury of choosing their preferred ways of car park access, via:
ANPR
Mobile Phone
GreenParking Card
RFID Tag
GreenParking Automatic Pay Stations with new and advanced features allow the visitors to make payments themselves without the need to interact with cashiers. Visitor can choose to pay using many different payment methods convenient for them:
The newest technologies allow the recycling of banknotes for quicker change, therefore improving the efficiency of the Pay Station as well as the speed of giving change. With the new Lost ParkChip feature in the machine, visitors can get a ParkChip replacement using the self-service. Delays at the exit due to processing Lost ParkChips are no longer an issue. Moreover, Emaar Square now has a Fast Lane to speed up the exiting process for visitors who have paid before reaching the exit. This means there is less manual intervention, less car park congestion, less exiting queues and happier visitors.
To support the car park security and its patrons as well as enhance the customer experience, Cutting-Edge CCTV and Video Surveillance System was introduced to the car park. The system allows the use of video cameras to monitor the parking facility, transmitting the signal to a set of monitors in the brand-new bespoke Operations Control Centre.
The video remains recorded on a Network Video Recorder for a specified period to allow retrospective investigation. Real-time monitoring of activities helps to identify and act on congested traffic before the issue escalates. By using the ultra-modern video and audio system the operator can see the customer they are speaking with over the intercom, which improves the operator’s capability to understand the issue and guide the customer to resolving their issue, thus improve the overall customer experience. It also helps to identify fraudulent and dangerous parking activity like tailgating, trace the cause of an accident and follow up with the responsible party.
The Operations Control Centre brings all the features from the Parking Management Systems, Video Surveillance, and ANPR together where issue identification, response, and resolution can be facilitated from.
Being a Smart eMobility Solutions Provider, GreenParking equipped Emaar Square with both cutting-edge EV Charging station and the state-of-the-art back-end software.
The newest technologies allow the recycling of banknotes for quicker change, therefore improving the efficiency of the Pay Station as well as the speed of giving change. With the new Lost ParkChip feature in the machine, visitors can get a ParkChip replacement using the self-service. Delays at the exit due to processing Lost ParkChips are no longer an issue. Moreover, Emaar Square now has a Fast Lane to speed up the exiting process for visitors who have paid before reaching the exit. This means there is less manual intervention, less car park congestion, less exiting queues and happier visitors.
To support the car park security and its patrons as well as enhance the customer experience, Cutting-Edge CCTV and Video Surveillance System was introduced to the car park.
The system allows the use of video cameras to monitor the parking facility, transmitting the signal to a set of monitors in the brand-new bespoke Operations Control Centre.
The video remains recorded on a Network Video Recorder for a specified period to allow retrospective investigation. Real-time monitoring of activities helps to identify and act on congested traffic before the issue escalates. By using the ultra-modern video and audio system the operator can see the customer they are speaking with over the intercom, which improves the operator’s capability to understand the issue and guide the customer to resolving their issue, thus improve the overall customer experience. It also helps to identify fraudulent and dangerous parking activity like tailgating, trace the cause of an accident and follow up with the responsible party.
The Operations Control Centre brings all the features from the Parking Management Systems, Video Surveillance, and ANPR together where issue identification, response, and resolution can be facilitated from.
Being a Smart eMobility Solutions Provider, GreenParking equipped Emaar Square with both cutting-edge EV Charging station and the state-of-the-art back-end software.
Achievement
GreenParking takes pride in its role as being the first and last point of contact for each and every parking visitor to Emaar Square, ensuring efficient operations, parking availability, and high-quality customer service.
With the newest technology in ANPR and CCTV installed at Emaar Square, we provided a parking facility that is safer, more secure and more customer-friendly. GreenParking state-Of-The-Art Operations Control Centre is an operational excellence that helps monitoring the car park 24/7 and identify the issues occurring and resolving in a minimal time. High-Tech Intercom with Audio & Video Capability means GreenParking hears the visitors, sees the visitors, therefore better serves the visitors!
Replicability
GreenParking’s innovative technology used for the Emaar Square is at the moment a standard set of equipment for the company. GreenParking is already installing same updates at the existing car parks. It is able to install this advanced upgrade to any car park in a minimal timeframe. Emaar Square car park is a great example of GreenParking capabilities due to the fact that the full upgrade from the start of operation with new system to the launch took us just 4 weeks, including planning, project management, required civil works, training and implementation. This proves the GreenParking competence and the fact that this can be applied any car park.
Achievement
GreenParking takes pride in its role as being the first and last point of contact for each and every parking visitor to Emaar Square, ensuring efficient operations, parking availability, and high-quality customer service.
With the newest technology in ANPR and CCTV installed at Emaar Square, we provided a parking facility that is safer, more secure and more customer-friendly. GreenParking state-Of-The-Art Operations Control Centre is an operational excellence that helps monitoring the car park 24/7 and identify the issues occurring and resolving in a minimal time. High-Tech Intercom with Audio & Video Capability means GreenParking hears the visitors, sees the visitors, therefore better serves the visitors!
Replicability
GreenParking’s innovative technology used for the Emaar Square is at the moment a standard set of equipment for the company. GreenParking is already installing same updates at the existing car parks. It is able to install this advanced upgrade to any car park in a minimal timeframe. Emaar Square car park is a great example of GreenParking capabilities due to the fact that the full upgrade from the start of operation with new system to the launch took us just 4 weeks, including planning, project management, required civil works, training and implementation. This proves the GreenParking competence and the fact that this can be applied any car park.